Cancel and Refund Policy

1. Cancellation Policy
At Yuva Sakti, we strive to provide the best service and ensure customer satisfaction. If you wish to cancel your order, please review the following guidelines:

• Orders can be canceled within 24 hours of placing the order, provided it has not been shipped.

• Once an order is shipped, it cannot be canceled.

• To request a cancellation, please contact our support team at yuvasakti2024@gmail.com

   with your order details.

• If the cancellation is approved, the refund process will be initiated within 7 business days.

2. Refund Policy
We offer refunds under the following conditions:

• If you receive a damaged or defective product, you may request a refund or replacement within 7 days of receiving the order.

• If the product does not match the description on our website, a refund may be issued upon verification.

• Refunds will be processed to the original payment method within 7-10 business days after approval.

• Certain items such as perishable goods, digital products, and personalized items are non-refundable.

3. Return Process
If your product is eligible for a return:

• Contact our support team at yuvasakti2024@gmail.com

   within 7 days of delivery.

• Provide proof (photos or videos) of the damaged/defective product.

• Upon approval, our team will guide you through the return process.

• The customer is responsible for return shipping costs unless the return is due to a defective product.

4. Exceptions & Non-Refundable Items

• Sale or clearance items are not eligible for refunds.

• Gift cards and downloadable software products are non-refundable.

• Customized or personalized items cannot be returned unless defective.

5. Government and RBI Compliance

• All transactions comply with RBI guidelines for e-commerce.

• Refunds will be processed as per RBI’s payment gateway regulations.

• Customers are required to provide correct details for smooth transactions.

For any further queries regarding cancellations or refunds, feel free to contact us at yuvasakti2024@gmail.com

. We value our customers and aim to provide a seamless shopping experience.

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